Article 1 – Who are we?
Ninarosaqua is a one person entity business, located in 2583AG The Hague at Westduinweg 180A. We are registered in the trade register of the Chamber of Commerce under number 66778530. We are the controller of your personal data.
Article 2 – What data do we use?
Here you can find an overview of the data we process about you, why we do this, what legal basis we have to process this data from you and how long we will keep this data.
We process your name, any company name and associated company details, email, telephone number and other data that are necessary to optimally deliver our services to you. You can think of the photo that you have set up in systems with which we work, the login details of the systems in which you want us to work, communication about the work, your Gmail address or Hotmail e-mail address (in connection with Google Drive), website and portrait photos. We use this information to make you a satisfied customer during the term of our agreement. We keep this data until the end of our agreement. This is for a one-off assignment without a service package or follow-up order after full payment of the last invoice. In the case of a standing order, this is when the cooperation is not continued and the last invoice of the last order has been paid.
In order to manage your order, we will keep your (company) name, name of the contact person, delivery address, billing address, email, telephone number, purchase history and payment details in our customer database for up to 7 years after the conclusion of our agreement. We do this for execution and any change or follow-up of the agreement, as well as for the tax authorities.
We use a portfolio on our website and social media channels to show earlier work to potential customers. We process designs and screenshots of the work performed for you with your (company) name, logo, LinkedIn profile and a link to your website when you have given permission for this when entering into the agreement. We keep this content in our archive indefinitely, unless you request removal.
For invoicing and financial administration, we process your name, any company name with associated Chamber of Commercenumber, VAT number, billing address, customer number, e-mailaddress, telephone number, bank details and outstanding balance. Without this information, we cannot process your payment. According to a legal obligation of the tax authorities, we must keep this data for 7 years. After this period, we will anonymize this data about you.
In the unlikely event that you have a complaint about our services, we will process your name, any company name, e-mailaddress, invoice number and the content of and communication regarding this complaint in order to arrive at the best possible solution for you. We use this information for the optimal execution of the agreement. We will delete data relating to complaints after handling.
We have a commercial interest in using some of your personal data for marketing purposes. We process your name and social media account for social media marketing. We will delete this data as soon as you indicate that you no longer want to be approached by us.
To make this website possible and optimize it, we use analytics services. We have a commercial interest in using your surfing behaviour and related data to analyse our service and improve it where necessary. We will track your use of our website with Google Analytics and are hereby bound by Google’s retention periods.
To enable the posting of reviews about our services, we process your name, company name, logo, photo, website and content of your message. By posting your message, this information will become visible to us. We can post reviews about our services on our website and social media with your permission. We remove them as soon as they are no longer representative of our services or when you make a request for removal.
When you request a Zoom call via the website, we ask for your name and e-mailaddress. By sending the application form, this data becomes visible to us. We delete the data of a submitted form as soon as the call has been completed, unless an agreement arises from this.
We process your name, email, website, gravatar, IP address and content of your message when you want to leave a comment on our articles or messages. This data will automatically be visible and we will keep it until you delete your comment or we permanently delete our message.
Finally, in the context of market research with a commercial interest, we process your habits, lifestyle, social contacts, travel behavior, brand awareness, previous collaborations, preference for products, media behavior and leisure activities. We will retain this information until our investigation is completed.
Article 3 – How do we obtain this data?
We have obtained the above data from you as a customer or website visitor, because you have provided this data to us. In addition, we may have insight into your data when we work in our customer’s system to help with business operations. We provide a processing agreement to our customers in which we state how we protect your personal data.
Article 4 – What rights do you have concerning this data?
The General Data Protection Regulation has given you a number of rights with regard to the personal data that you have had processed by us.
- Access – You can make a request to us at any time to view your data.
- Change – If you want to have your data adjusted, corrected, supplemented, protected or deleted on the basis of inspection, you can submit a request for this.
- Objection – You can object to the processing of your data.
- Data transfer – If you want to transfer your data to another provider, we will provide your data in a structured and common form that can be accessed by common digital systems.
- Automated decision-making – You can always let us know your position on an automated decision and have a third person reconsider this decision.
- Withdrawal – When we have processed data on the basis of your explicit consent, you have the right to withdraw this consent. This may have consequences for the services we can provide you.
To exercise your rights, you can send a request to firstname.lastname@example.org provided with a copy of your identity document with your BSN and passport photo protected. We will assess your request as soon as possible, but no later than within 30 calendar days. If we are unable to comply with your request, we will let you know why we reject your request.
Article 5 – Who receive your data?
We will not provide your data to third parties, unless this is necessary for business operations or when this is required by a legal obligation. Your data can be passed on to processors, parties involved in the execution of the agreement and external advisors for the execution of the agreement. We conclude processing agreements with these third parties to optimally protect your privacy. We will not resell your data to third parties.
Article 6 – Automated decision making
We may use automated decision-making based on data, actions or omissions provided by you.
Article 7 – Closed provisions
We encourage you to review this privacy statement regularly, as we may make changes to the policy. If you have any questions about this statement or how we use your information, you can send an email to email@example.com If you have a complaint about the way we handle your data, you can also let us know. In addition, you can contact the Dutch Data Protection Authority.