Article 2 – What data do we use?

Here you can find an overview of the data we process about you, why we do this, what legal basis we have to process this data from you and how long we will keep this data.

We process your name, any company name and associated company details, email, telephone number and other data that are necessary to optimally deliver our services to you. You can think of the photo that you have set up in systems with which we work, the login details of the systems in which you want us to work, communication about the work, your Gmail address or Hotmail e-mail address (in connection with Google Drive), website and portrait photos. We use this information to make you a satisfied customer during the term of our agreement. We keep this data until the end of our agreement.  This is for a one-off assignment without a service package or follow-up order after full payment of the last invoice. In the case of a standing order, this is when the cooperation is not continued and the last invoice of the last order has been paid.

In order to manage your order, we will keep your (company) name, name of the contact person, delivery address, billing address, email, telephone number, purchase history and payment details in our customer database for up to 7 years after the conclusion of our agreement. We do this for execution and any change or follow-up of the agreement, as well as for the tax authorities.

We use a portfolio on our website and social media channels to show earlier work to potential customers. We process designs and screenshots of the work performed for you with your (company) name, logo, LinkedIn profile and a link to your website when you have given permission for this when entering into the agreement. We keep this content in our archive indefinitely, unless you request removal.

For invoicing and financial administration, we process your name, any company name with associated Chamber of Commercenumber, VAT number, billing address, customer number, e-mailaddress, telephone number, bank details and outstanding balance. Without this information, we cannot process your payment. According to a legal obligation of the tax authorities, we must keep this data for 7 years. After this period, we will anonymize this data about you.

In the unlikely event that you have a complaint about our services, we will process your name, any company name, e-mailaddress, invoice number and the content of and communication regarding this complaint in order to arrive at the best possible solution for you. We use this information for the optimal execution of the agreement. We will delete data relating to complaints after handling.

We have a commercial interest in using some of your personal data for marketing purposes. We process your name and social media account for social media marketing. We will delete this data as soon as you indicate that you no longer want to be approached by us.

To make this website possible and optimize it, we use analytics services. We have a commercial interest in using your surfing behaviour and related data to analyse our service and improve it where necessary. We will track your use of our website with Google Analytics and are hereby bound by Google’s retention periods.

This service uses cookies. Cookies are small pieces of information that are sent to your browser when you visit our website and are then stored on the hard drive or in the memory of the device with which you visit our website. These cookies will not damage your devices.

To enable the posting of reviews about our services, we process your name, company name, logo, photo, website and content of your message. By posting your message, this information will become visible to us. We can post reviews about our services on our website and social media with your permission. We remove them as soon as they are no longer representative of our services or when you make a request for removal.

When you request a Zoom call via the website, we ask for your name and e-mailaddress. By sending the application form, this data becomes visible to us. We delete the data of a submitted form as soon as the call has been completed, unless an agreement arises from this.

We process your name, email, website, gravatar, IP address and content of your message when you want to leave a comment on our articles or messages. This data will automatically be visible and we will keep it until you delete your comment or we permanently delete our message.

We process your name, email and other data that are important for the relevant training, webinar or freebie when you register for this. This data is collected via a registration form. We keep this data until you unsubscribe. You can still receive follow-up emails related to the subject of the training, webinar or freebie for which you have registered. This will always be stated on the registration form. In addition, the privacy policy of a third party may apply to this data when you purchase an admission ticket through this third party. If it concerns a paid webinar or training, we also process your invoice data. We keep this data for 7 years in accordance with the rules of the Tax And Customs Administration. When it concerns an offline training, we can also process your dietary requirements and / or allergies.

Finally, in the context of market research with a commercial interest, we process your habits, lifestyle, social contacts, travel behavior, brand awareness, previous collaborations, preference for products, media behavior and leisure activities. We will retain this information until our investigation is completed.